We offer a 30 day money-back guarantee on all items.
You may return your item within 30 days of receipt for a full refund or an exchange for another item. This makes anything you buy from us a 'No Risk' purchase.
All our jewellery is guaranteed for 5 years against manufacturing faults.
We will professionally clean & polish your jewellery, free of charge, once within the first year of purchase.
If at any time you need a ring re-sized we will gladly do this for you. Please use this form when sending your ring back to be resized. The form explains exactly how to send your ring back, the cost of resizing and other useful information.
The free valuation document you receive with each purchase is your proof that what you are purchasing is as described on our website (and has the same estimated RRP value as displayed on the website). This document can be used when insuring your jewellery and for making an insurance claim. If your item is also accompanied by a diamond certificate, this is also your assurance of the Carat/Colour/Clarity/Cut of the diamond/s you have purchased from us.